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Your Account, Our Rules — Know Where You Stand

These terms set out what you agree to when you open and use an h33t account, including how deposits via bKash, Nagad and Rocket are handled, what conduct is expected, and when access may be restricted.

Applies to all account activityCovers bKash, Nagad and Rocket useRegion and eligibility dependentUpdated terms take effect on noticeContact support for any clarification

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What These Terms Actually Cover

h33t Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account on h33t means you accept these terms in full. You must be of eligible age under your local law and located in a region where access is permitted — we do not determine that on your behalf, and it is your responsibility to

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check before depositing or playing. All wallet transactions, including those made through bKash, Nagad and Rocket, are subject to the limits and verification steps shown at the point of transaction. We may ask you to verify your identity before processing any withdrawal, regardless of which payment
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method you used to deposit. Accounts found to have provided false information during registration may be suspended without notice. Bonuses and promotional credits have their own conditions attached — those conditions are stated at the time the offer is shown on your account dashboard, and the
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general terms here do not override them. We reserve the right to adjust these terms at any time; continuing to use your account after a change is posted means you accept the revised version. If any section of these terms is unclear, reach out to our
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support team through the channels listed on this page before taking action.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Ask Us About These Terms Directly

If any part of these terms raises a question — whether it is about your account status, a wallet transaction via bKash or Nagad, or how a rule applies to your situation — our support team is the right place to start. Reach us through live chat, email or the in-app help form. We aim to respond to terms-related queries with a written answer so you have a clear record.

Live Chat Start a live chat session directly from your account dashboard. Quick for straightforward terms questions about wallet use or account access.

Email Support Send a detailed query by email and get a written response — useful when you need a clear record of how a specific term applies to your account.

In-App Help Form Log in on mobile, open the help section and submit your terms question directly. Responses are sent to your registered account email address.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Policy Commitments

We take account integrity seriously. Passwords are hashed and never stored in plain text. Your personal details are not shared with third parties outside of what is required to process payments through bKash, Nagad or Rocket, or to meet legal obligations in applicable regions. If you believe your account has been accessed without your consent, contact support immediately — we can place a temporary hold while the matter is reviewed.

Data Handling

We collect only the information needed to run your account. Wallet verification data, including bKash and Nagad details, is processed securely and not stored beyond what is operationally required.

Account Security

Your account is protected by password authentication and, where enabled, OTP verification sent to your registered mobile number. Do not share your login with anyone.

Retention Policy

Account records and transaction histories are retained as required by applicable rules. You can request a summary of your activity through our support email at any time.

Requesting Changes

To update registered details such as your linked mobile wallet number, contact support and complete the verification steps we ask for — we cannot process changes without confirmation.

Common Questions About h33t Terms

These are the questions we hear most often about our terms. Each answer is based on how our policies actually work — if your situation is not covered here, use the support channels above for a specific written answer.

These terms apply to anyone who opens or uses an h33t account. Access and eligibility depend on your local law and region — you are responsible for checking that before using the platform.

We can update these terms at any time. We post the revised version on this page. Continuing to use your account after the update means you accept the new terms as they stand.

Depending on the nature of the breach, we may restrict, suspend or close your account. Any wallet balance may be held pending investigation if the breach involves a financial irregularity.

Yes. All transactions made through bKash, Nagad or Rocket are subject to these terms, plus any limits shown at the point of deposit. Wallet verification may be required before withdrawal.

Send a request via our support email. We will confirm your identity through the verification steps on file and then provide a summary of your account and transaction history.

Raise it with our support team in writing via email or the in-app help form. We will review the case and send you a written response explaining the decision and any next steps available.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Your Account, Our Rules — Know Where You Stand

Ask Us About These Terms Directly

Account Security and Policy Commitments

Common Questions About h33t Terms

01 Who do these terms apply to?

02 Can h33t change the terms without warning?

03 What happens if I break these terms?

04 Do the terms cover my bKash or Nagad deposits?

05 How do I request a copy of my account data?

06 What if I disagree with how a term has been applied to my account?

Terms & Conditions

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